Call Us>>Customer provide specification or sample.
Sample Confirm>> Colorido provide sample for cusotmer approval.
Order Confirm>> Order confirmed and proceed.
Production>> Bulk production QC inspection.
Shipping>> Final QC inspecition and Export.
Commitment>>Colorido is responsible to all quality issues.
Packaging & Shipping
Q: How can I confirm what kinds of ink I should buy? A: Check the following 3 steps: (1) What is the brand and model for printer and print head? (2) What material would you want to print on? (3) What is the whole printing process flow?
Q: How about the goods package? If the customized OEM packing & logo accepted? A: Yes, sure! We supply normal OEM packing for free. You need just inform us your logo & packing information in details. We will do it for you.
Q: Is it safe for the bottle (inks & ink cartridge) during the shipping delivery? A: Do not worry, we will do enough safety testing before shipment, and all the bottles with aluminum sealed shim.
Q: How much the freight would be? A: It depends on your area, we used TNT/FedEx/DHL for bulk service, but the discount will be available.
Q: Is there any discount for large quantity? A: Yes, definitely. It will be depending upon what you ordered, and how many it is ordered. Our discount support is always existing for you.
Q: What is the lead time for delivery? A: Our delivery lead time is within 10 working days after tt deposit received. This time includes production time, and testing time before leaving factory.
Q: What’s your payment method? A: Payment method is T/T (Wire Transfer) or LC, PAYPAL,Western Union etc. it depends on the country difference.
Q: Is there any policy for the problem goods? A: 12 months warranty for our machines. During warranty period, we will send free parts for replacement (circuit boards) while broken parts should be sent back.
Q: Can we send our technician to your factory for training? A: Yes, you are warmly welcome to visit us for free training..
Any product-related questions please consult our sales or technician. We'll try out best to help you out.